fbl

I am caught in an endless feedback loop with my debit card company.
I am trying to report my debit card has been lost via phone call. (the second debit card I have lost within one week. Both lost in the co-op's atm. Although the co-op atm is mostly super great, no fees, and your $$$$ dispensed in 5$ increments, it is the sort of atm where your entire card must be placed into the machine,{I wonder if in the industry there is a name for that style of card reading. I suspect there is. If anyone ever learns it, please bless you will let me know. Amen} where it remains for the duration of your transaction only to be returned by pressing a button saying you want you card returned. Must they ask? Who wouldn't want their card returned? me apparently. These types atms have long been a hardship in my life, a thorn in my side, a bitter pill I have had to swallow, one might even say, this is the Cross I have had to bear in life. When I lived in Utah I, for many (awesome) years banked with Zions Bank whose atms were almost exclusively of the card abducting variety, and lost about 10 cards this way {after I stopped banking with Zions they upgraded their Machines to the single swipe style[parenthesis in parenthesis}})

Back to what I was saying before the parenthesis (({{[)). Earlier today I called my debit card company to report my lost card and after choosing the the option to report a lost or stolen card I was prompted by the automated operator to enter my card number.

Even though I knew I was interacting with a machine, for some reason I spoke as if to a real person saying "I don't have my card number because I lost it and that was why I am calling." Surprisingly, the machine gave an appropriate albeit discouraging response telling me to please call back with my Debit Card in hand.

I tried calling back three more times with the same results. I will probably end up calling back a fourth time expecting things to somehow be different.